From Monday 12 July 2021,it will be. Customers, staff, and other visitors will need to use the Service NSW app to check-in.
Master Builders understands that the NSW Government QR code will also be requiredfor every building site, with exceptions for somesmaller“trades people only projects”in the residential sector.All workers and visitors to sites mustcheck-in.
Master Builders can report that many contractors and building businesses have alreadyintroduced the NSW Government’s QR Code on their projects.
Q: How do I get my QR code?
A: You can find the application form and more information at .
Q: What if I have multiple sites?
A: If you need to register 20 or more locations, use the.
Q: Can I get different QR codes for multiple business locations that are operating under the same ABN?
A: Yes, you can. Multiple business locations operating under the same ABN can all have unique QR codes.To get different QR codes for each business location, you need to register each location as COVID Safe. When registering the different locations, you must enter detailed business name and address details to define each business location. However, you can enter the same ABN for all locations if numerous locations operate under the one ABN.Following your registration, your unique, location specific QR codes will be sent to you by email.
Q: Can I use my own check-in system?
A: No, you can'tuse any alternative QR code systems to the NSW Government QR code.
Q: What if the site visitordoesn’t have the Service NSW app or a smartphone? How do I record their details?
A: If a customer does not have asmartphoneandelectronic record keeping ismandatory for your business,you must provide an alternate form of electronic check in, such as the Service NSWonline concierge form. The online concierge form canbe displayed on a venue-supplied digital device, such as atablet or laptop.If, due to unforeseen circumstances (such as an internet outage), you cannot check in customers using the online concierge webform you shouldelectronically record customer contact details in the fillable, an Excel spreadsheet,Word documentor other electronic record keeping system.If there are unexpected circumstances which prevent the use of electronic methods to collect customer contact details, you can manually collect customer contact details using paper and pen. Any paper records must be entered into an electronic format, such as an Excel spreadsheet or Word document, within 12 hours of manually recording the details.
Q: Do visitors and workers need to check out every time they leave the business location?
A: When leaving the site, visitorsare encouraged to ‘check out now’ using the COVID Safe Check-in tool. Checking out is optional but does help with contact tracing.
Q: Subbies are having trouble checking in with the COVID Safe Check-in. What could be wrong?
A: If peopleare havingissueschecking in, there may be an easy solution.Some quick fixesthat may solve the problem are:
- Check the person’scamera phone is enabledto scan QR codes. If this feature is notavailable, they may need to download a free QR code reader app.
- CheckthattheService NSW app has permission to use mobile data.
- Check they are using the latest version of the app.
If none of the above solutions work,you cancheck them inusing the online concierge formor another form of electronic record keeping.Visitfor more information.
QR codes and a vigilant approach to checking inare crucial if we want to keep our industry open for business, and we urge all members to make sure they are compliant as of 12 July.